Terms & Conditions

Please read our booking terms before making a reservation

Booking & Payment

  • A 20% deposit is required to secure your date.
  • Remaining balance is due 48 hours before the event.
  • Deposits are non-refundable but can be transferred to a new date (subject to availability).

Setup Requirements

  • Minimum space required: 360 booth: 3m x 3m, LED wall: 2.5m x 2.5m.
  • Indoor or covered outdoor area only.
  • A standard power outlet must be provided.
  • We arrive 60 minutes before start time for setup.

Safety

  • A trained operator will remain with the equipment at all times.
  • Guests must follow staff instructions to ensure safe operation.
  • Props are sanitised before use.

Damage & Responsibility

  • The hirer is responsible for guest behaviour around equipment.
  • Any deliberate damage may incur a repair fee.

Cancellation

  • If you cancel within 48 hours of event date, full amount is due.
  • If we must cancel due to equipment failure or emergency, you receive a full refund.

Media Use

  • With your permission, we may use footage/photos for promotional purposes.
  • If you prefer privacy, just let us know.